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Receiving alert notifications

Alerts are configured to send their specified recipients or followers notification to email or Slack when the alert’s conditions are met or exceeded.

Alerts notifications to email

For alerts that are configured for email notifications, once an alert is triggered, any specified recipients will receive an email notification at the specified frequency. The email will include these elements:

If you choose to unfollow the alert, you will be removed from the alert’s recipient list and will no longer receive notifications when the alert is triggered. If you unfollow on behalf of a group email address, group members will no longer receive notifications when that alert is triggered.

Enhanced alert notifications to email

If the Enhanced Alerts Labs feature is enabled, an alert owner also receives emails when they or another Looker user has made a change to a dashboard or dashboard tile that is associated with an alert that they own.

When changes retain the synchronization between the alert and the dashboard or dashboard tile:

When changes break the synchronization between the alert and the dashboard or dashboard tile:

Alerts notifications to Slack

Once the alert is triggered, anyone in the specified Slack channel or included in a direct message will receive a Slack notification at the specified frequency. The Slack notification will include these elements:

Enhanced alert notifications to Slack

If the Enhanced Alerts Labs feature is enabled, changes to a dashboard or dashboard tile may carry over into the alert.

When changes retain the synchronization between the alert and the dashboard or dashboard tile:

When changes break the synchronization between the alert and the dashboard or dashboard tile:

For the Slack integration, the notification is sent from the Slack user who is associated with the alert owner; for the Slack Attachment (API Token) integration, the notification is sent from the bot user.

Slack recipients can unsubscribe from the alert by clicking the Unsubscribe button from the Slack message. If any Slack recipient unsubscribes from the alert notification, the notification is disabled. The alert owner may see that the alert status shows as Active on the Manage Alerts user page until the next time the alert query is run.

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